Privacy Policy

Privacy Policy and SMS Disclosure 

Introduction 

Supreme Dental Group (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our dental services, or sign up to receive SMS/text messages from us. 

By using our services or submitting your information, you agree to the terms of this Privacy Policy. 

Information We Collect 

We may collect the following types of information: 

Personal Information: 

Includes details such as your name, email address, phone number, mailing address, and billing or payment information when you fill out forms or schedule appointments. 

Automatically Collected Data: 

Includes information like your IP address, browser type, device information, and usage data collected via cookies, analytics tools, and tracking technologies to help us improve your website experience. 

Communication Preferences: 

Includes your consent to receive SMS/text messages and email communications from us. 

How We Use Your Information 

We may use your information to: 

• Provide dental care, products, services, or support that you request. 
• Communicate with you regarding appointments, treatment plans, or account details. 
• Send transactional updates, account notifications, or marketing communications (including via SMS/text messages). 
• Improve our website, services, and patient experience. 
• Comply with legal obligations and enforce our office policies. 

We will never sell your personal information to third parties. 

SMS/Text Message Disclosure 

By providing your mobile number and opting in, you consent to receive SMS/text messages from Supreme Dental Group. 

Types of Messages You May Receive: 

• Appointment reminders, confirmations, or scheduling updates. 
• Account or billing notifications. 
• Marketing or promotional messages (only if you have opted in). 
• Customer service or support notifications related to your care. 

Texting Cadence: 

Message frequency may vary depending on your interactions with us, but you can generally expect up to4 messages per week or messages related to your appointments and account balances. 

Message & Data Rates: 

Message and data rates may apply based on your mobile carrier plan. Supreme Dental Group is not responsible for any charges incurred by your mobile provider. 

Opt-Out Instructions: 

You may opt out of receiving SMS/text messages at any time by replying STOP to any message you receive. Once you opt out, you will receive a confirmation message verifying your request. 

If you wish to resume text messages later, you may reply START to rejoin. 

Sharing of Information 

We respect your privacy and handle your data responsibly. 

We do not sell or transfer your personal information to any third parties. However, we may share limited data with: 

• Service providers who help us deliver essential services (such as payment processors, SMS/text messaging platforms, or appointment reminder systems). 
• Legal authorities when required to comply with laws, regulations, or court orders. 
• Business partners, but only with your explicit consent. 

All partners and vendors we engage with are required to maintain confidentiality and comply with applicable privacy and security laws, including HIPAA, where applicable. 

Patient Communication and Compliance with Privacy Regulations 

Our practice uses patient communication software that complies with all applicable government and industry standards for patient privacy and data security, including HIPAA regulations. To maintain transparency and compliance, the following policies apply to all patient communications, including SMS/text messaging: 

Message Types: 

Patients may receive transactional, informational, reminder, or promotional text messages related to appointments, billing, treatment updates, and other practice-related information. 

Texting Frequency and Charges: 

The frequency of messages may vary depending on your interaction with our office. Message and data rates may apply according to your mobile carrier plan. 

Opt-Out Process: 

You have the right to opt out of receiving SMS/text messages at any time by replying STOP to any message you receive. Once you opt out, a confirmation message will be sent to verify your request. You may also contact our office directly to update your communication preferences. 

Data Sharing and Transfers: 

We do not sell, share, or transfer your personal data between organizations unless explicitly stated and authorized by you. Any data sharing that occurs (for example, with secure service providers who facilitate communication or appointment scheduling) is conducted in strict accordance with privacy laws and only for legitimate operational purposes. 

Data Handling and Security: 

Our communication software follows strict protocols for collecting, using, storing, and deleting data. Personal information is maintained only as long as necessary to fulfill its intended purpose and is securely deleted upon request or in compliance with record retention laws. 

Right to Withdraw Consent: 

You may withdraw your consent to receive text or email communications at any time, without penalty. We respect and honor all opt-out requests promptly, as required by privacy and communication regulations. 

These policies are designed to ensure transparency, protect your personal information, and uphold your rights under all applicable federal and state privacy regulations. 

Data Security 

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. 

While no system can guarantee complete security, we regularly review and update our practices to maintain the integrity of your data. 

Your Rights and Choices 

You have the right to: 

• Access, review, or correct your personal information by contacting our office. 
• Withdraw consent for marketing communications (including SMS/text messages) at any time. 
• Opt out of SMS/text messages by replying STOP to any message. 
• Manage cookies and tracking by adjusting your browser settings. 

We will honor all opt-out and deletion requests promptly in compliance with applicable privacy laws. 

Changes to This Privacy Policy 

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on our website with a revised “Last Updated” date. 

Continued use of our website or services following an update constitutes your acknowledgment and acceptance of the revised terms. 

Contact Us 

If you have any questions about this Privacy Policy or how your information is handled, please contact us at: 

Supreme Dental Group 

3855 Johns Creek Pkwy A, Suwanee, GA 30024 

Last Updated: [11/11/2025]